Privacy Policy

The data controller is "AIRCOM MEDIA" S.R.L., IDNO 1022611000397, MD-4125, rl. Cimișlia, s. Mihailovca, Ștefan Vodă, 2, ap.(of.) 3, Republic of Moldova. Questions about data: legal@abcd.host. We process data under Law of the Republic of Moldova No. 195/2024 on personal data protection.

• Account: name, e-mail, phone, country; for companies, billing details.
• Payments: amount, date, payment method, payment ID. We do not receive or store the full card number: the payment system processes it.
• Technical data: IP address and time of logins to the client area, browser, actions with services.
• Correspondence: tickets, e-mails, messages to the Telegram support bot, the website contact form.
• Documents: copies of documents, only if we requested an identity check (clause 5.2 of the Offer).
• Website visits: cookies and Yandex Metrica data (section 7).

We do not look at or process the contents of your servers, except in the cases of clause 8.2 of the Offer.

• Data centers OVHcloud (France), Hetzner (Germany), Selectel (Russia): only what is needed to deliver the server and handle complaints, and only with the data center where your service runs.
• Payment systems and banks you pay through.
• Services we use: the BILLmanager billing panel, Telegram (if you write to the support bot), Yandex Metrica and e-mail delivery services, only to the extent needed for them to work.
• Our accountant, auditor and lawyer, to the extent needed for their work.
• Public authorities, only upon an official request made under the law.

We do not sell data or share it for other companies' advertising.

International transfers. Data is transferred to EU countries and other countries where our partners operate. Data goes to countries without an adequate level of data protection (for example, to Russia for Selectel servers) only when this is needed to perform the contract and you chose that location yourself. Yandex Metrica data is processed in Russia; section 7 explains how to turn its collection off.

You can find out which data we hold and get a copy; correct mistakes; ask us to delete data or restrict processing where we are not required to keep it; object to processing based on legitimate interest; receive your data in a machine-readable format; withdraw consent. Write to legal@abcd.host or open a ticket, and we will reply within 30 days.

If you believe we are violating your rights, you can complain to the National Center for Personal Data Protection of the Republic of Moldova (datepersonale.md).

The website uses cookies needed for page settings and language choice, and Yandex Metrica with Session Replay (Webvisor): it records page views, clicks and scrolling so that we can see how people use the website. Metrica data is processed by Yandex.

The notice at the bottom of the website reminds you of this: "Got it" closes it for a year. If you do not want Metrica to collect data about your visits, block mc.yandex.ru in your browser, for example with a tracker-blocking extension. You can delete or block cookies in your browser settings.

Connections to the website and the client area are encrypted. Only employees who need data for their work have access to it. If a data breach occurs, we will notify the National Center for Personal Data Protection within 72 hours and, if it threatens your rights, you as well.

A new version is published on this page with its date. We announce material changes by e-mail.